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   Thursday, September 9, 2010
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At Bunny Appliance Warehouse we are committed to offering our customers the best possible prices without compromising our customer service level. With over twenty years experience in appliance retail we believe that we can offer the complete package to our customers including price, advice and service.

We welcome all feedback from our customers so if you wish to your share your experience with us please feel free to e-mail us with your comments.

Here is a small selection of recent comments from our valued customers:

 
 
Mr Birtles 03/10/09


Every time I look for white goods in various price checker web sites, appliance city are always the best value. I have used them on several occasions and the service is excellent from the first call to a very efficient and in formative sales person to the friendly delivery guy ringing you 1 hour before they turn up so you are not stuck in the house all day. I would recommend appliance city to anyone.

     
Mr Evans 25/09/09


I have just received my new American style Samsung fridge. Its perfect and just what we wanted. The price was right and I have to say the two guys that delivered it were brilliant. They are an asset to the company and the also perfect face of the business. The office team are so polite and helpful. Fast, Painless! I cant thank you enough.

     
Mr Bilham 22/08/09


I would just like to say how very pleased a am with your company. This is the first time I have used Appliance City and would like to say it will not be the last, from speaking to Liam when placing the order to receiving the goods it has been first class all the way. If anyone has any doubt about buying from Appliance City don’t, the amount of money I saved was incredible, the communication was great, the delivery was on time and the delivery driver and mate were first class, helpful and polite. So please do not hesitate to buy from Appliance City.

     
Mr Hobart 21/08/09


Wow, what great service, the goods exactly as described, delivered on time, placed in situ by the most helpful, courteous gentleman.

     
Mrs Parson 14/08/09


I just wanted to write and say thank you for the service we received when ordering our new fridge/freezer. Everyone I spoke to was so professional and so informative. We were rung twice before our delivery to check everything was all right. We were the last delivery of the day, the delivery arrived and the two men who brought the fridge were so polite and helpful. I have never written to compliment a company before but I think your customer service is outstanding and we will definitely use you again. Thank you.

     
Mrs Glover 11/08/09
 


Very impressed with the excellent & efficient service and customer care. We're very happy with our new washing machine, and after much research, Appliance City was the best price we could find along with fast delivery. Thank you!

 
     
Mr Smith 05/08/09
 


I just wanted to write and say many thanks for your completely fantastic service. Seriously, I hate being gushing but I'm so impressed with your service from sales to the really friendly delivery guys that I had to drop you a note.11 out of 10. Will certainly recommend you!!! Thanks again

 
     
Mr Ramsay 26/07/09
 


As probably the most cynical person you’ll ever meet, my family eventually talked me into buying from appliance city, being very happy customers themselves. The service that I received from my first enquiry about needing a fridge freezer to purchasing a Liebherr CNESF3033 to delivery and removal of the packaging was “spot on”! Being disabled I can only give them 10 out of 10. Many thanks.

 
 

 

 
Mrs Kench 15/07/09
 


I would like to express my sincere thanks to the following at Appliance City: Richard: a very knowledgeable individual who processed my order in an informed and practical manner…no blinding with science. Geoff: great customer skills, you were there to support both Lucas and myself. Finally, but not least, the biggest thanks must go to Lucas who delivered our Fridge…if there was ever a time for a company to quote "job’s worth" it was this morning. The fridge was a monster, but Lucas and a neighbour, carried the 120kilo fridge to its resting place... no mean feat... A company is only as good as the people it employs. The ethos of Appliance City/Bunny seems clear... they work with the customer and strive to give exceptional service and in my opinion this morning they achieved their goal. Fantastic team effort... well done.

 
 

 

 
Mrs Paweleck 23/06/09
 


Just a note to sat thank you so much for the excellent communication and swift delivery of the Liebherr integrated fridge freezer. It arrived exactly as stated and in excellent condition, which has made the whole transaction a very positive experience. It is always a bit of a risk to order from the internet and I was guided by your customer comments and recommendations so wanted to say a big thank you and say that I will certainly do business with you again.

 
 

 

 
Mrs Elias 03/06/09
 


I want to tell you just how impressed I am with the superb service you have given me, My hob arrived early this morning, and the helpful delivery driver helped me to unpack it to check it. Service such as you give is almost unheard of on the high street these days, so it is little wonder that people are turning to companies like yourselves to provide good old fashioned standards. Long may you prosper - and I for one will be recommending you to everyone I know.

 
 

 

 
Mrs Knowles 08/05/09


I would just like to inform you of my experience with Appliance City. I had been looking for a G Series Fridge freezer for some time and came across Appliance City on the Internet. It was a lot cheaper than other companies, so I decided that I would give them a try. I was very impressed with the service given, everyone was very efficient, they said when they could deliver the goods and then the van driver informed me of an approximate arrival. As it happened, they were an hour earlier than specified, very helpful and took all the packaging away. I would not hesitate to use Appliance City again in the future - thank you very much.

     
Mr Mellerick 03/05/09


We would like to express our grateful thanks for the service received from Appliance City when purchasing our new washer dryer. The choice was excellent and prices competitive so we placed an order. You phoned 2 days later to offer a delivery at the end of the week; the delivery driver phoned on the evening before to let us know the precise time he would arrive, and he was as good as his word. All concerned were polite and helpful, and we will definitely look here first for any future purchase.

     
Mr Rumble 23/04/09


My new Neff double oven arrived this morning and I had to write to let you know that shopping with you has been first class. From point of order, through to delivery, the communication and service was excellent. The oven has arrived earlier than expected in perfect condition and I saved money - Faultless! It's been one of the best Internet shopping experiences I've had and I'll definitely be back as well as spreading the word. Many thanks.

     
Mrs Rynn 21/04/09


I bought a Liebherr fridge freezer for £489 was £669 in John Lewis saving £180. I would have had to wait 6 weeks for delivery from JL only waited 5 days from Appliance city. Very pleased with service and fridge freezer would certainly will use you again.